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GTL Infra is committed to providing its customers with high value added services leading to the creation of a long-term partnership with them as part of a well articulated business vision. The corporate objectives are identified and transformed into functional level objectives. The end to end processes at GTL Infra are laid out in compliance with ISO 9001:2008 requirements. These processes are implemented & monitored by the process owners and are audited by the Internal Audit function.

The Company is ISO 9001 certified since the last 3 years and the systematic approach towards the business and operational processes is fully institutionalised. Thus the organisation functions in a manner whereby all the stakeholders including the employees, suppliers, customers and shareholders are benefitted.

The overall Quality management system is driven around the following objectives

Business Process Management : The organisational functions can be classified as "Core Functions" & "Support Functions". In order to serve the customers better than it's competitors, the Company concentrates on improving & optimizing the core business functions. Business Process Management is carried out with the help of different models that help in capturing, designing, integrating, deploying, measuring and maintaining various business processes.

Quality Assurance & Quality Checks : We believe that right quality is only way to ensure the sustainability of our sites, hence at GTL Infra, we follow stringent Quality Assurance (QA) and Quality Checks (QC) practices. Based on various stages of site implementation, a QA plan is made where we adhere to the time lines & carry out Quality tests, checks as per our standard technical specifications which is Based on industry standard practices. Inspection of Material is carried out before dispatching from factory (PROTO) and at sites at various stages of works as per pre defined frequency.

Responsibility towards Environment : One of the major issues of concern faced globally is that of Global warming. At GTL Infra there has been a constant identification and monitoring mechanism to measure the impact that the activities of the organization has on the environment. The impact on environment is identified using detailed aspect & impact study at various stages of development like, site preparation, excavation for foundation and earth pits, construction, tower erection, site completion & thereafter operations & maintenance of site. The Company has come up with the Environmental Management Program based on the same.

Environmental and Social Management : GTL Infra has a well-framed Environmental and Social Management system in place. The system covers site selection, land acquisition, site erection and site operation phases of the project roll out. There is a quality and environment management system in place that includes:

  • ISO 9001:2008 Quality Management System, including GTL Infra's quality procedures. The operational control processes have been developed in order to comply with ISO 14001 and OHSAS 18001, that goes a step beyond ISO 9001:2008
  • GTL Infra as a part of its HSE (Health, Safety & Environment) policy has integrated the QMS with the HSE management system. The processes clearly identify the part of activities, which may have HSE impacts. An HSES (Health, Safety and Environment & Social) Handbook has also been developed & implemented
The Company is thus geared towards the enhancement of various Process Excellence Models that represent our continuous progress on all fronts in terms of on-time delivery, predictability and cost reduction.